We carry $20M public liability and can send a certificate of currency on request, plus a safe work method statement for the job. Casey gets back to you within about 4 hours in business hours, and if we miss your call you'll get an SMS back within 60 seconds. For a storm emergency, same number, any time, leave a voicemail or text photos.
Insurance is worth checking on any quote you get, not just ours. Tree work is one of the few trades where an uninsured operator can put a limb through your roof or a neighbour's car, and if they aren't covered, that becomes your problem to argue. Ask for the certificate — a legitimate outfit sends it without fuss.
We're AQF Level 3 qualified in arboriculture, and for anything needing a formal report we coordinate with an AQF Level 5 consulting arborist. Our ABN is 22 675 810 885 if you want to check us before you book.