Casey Grimes
Owner & lead arborist · AQF Level 3
Answers the phone, does the site visit, runs the job. The one whose name is on every quote.
Who you're dealing with
We're a local arborist crew with more than 20 years of combined experience in the industry. When you call us, you're dealing directly with the people actually doing the work.
Casey is the owner and a qualified arborist. He answers the phone, comes out to look at the job, works alongside the crew and makes sure things are done properly.
Before Tweed Coast Tree Surgeons, Casey spent years contracting for other tree companies. He was doing the work, earning a wage and building someone else's business.
Starting Tweed Coast Tree Surgeons meant starting from scratch: no brand, no reviews, no Google listing and no customers waiting for us.
We just got stuck into it.
Since then, we've built the business one job at a time. Most of that growth has come from doing what we reckon any good tree company should do: turning up when we say we will, doing the job properly, looking after people's property and cleaning up properly before we leave.
We're still a small local business, and we like it that way.
Based here in the Tweed, we work across the Tweed Coast, Byron Shire and Southern Gold Coast.
Casey is the owner and a qualified AQF Level 3 arborist, and he's still out on the tools every day.
We always have a minimum of three people on site. Tree work is safer and more efficient when you have the right people on the ground, and we don't believe in sending one person out to try and do a three-person job.
Our crew currently includes three qualified arborists and two apprentice arborists. Between the crew, we have more than 20 years of combined experience in the industry.
We're also proud to be able to give the next generation of arborists a start in the industry and teach them to do things properly from the ground up.
For larger or more complicated jobs, we bring in extra crew and equipment when it's needed.
Casey holds an AQF Level 3 qualification in Arboriculture, covering the climbing, rigging, pruning and tree removal work we carry out.
Where a job requires specialist consulting work outside our qualifications, such as certain arborist reports, tree protection plans or council-related assessments, we work with qualified AQF Level 5 consulting arborists.
We'd rather be upfront about what we can and can't do than pretend to be something we're not.
We carry $20 million public liability insurance and can provide a certificate of currency when required.
We also provide the appropriate safety documentation for our jobs, including Safe Work Method Statements where required.
For strata managers, property managers, real estate agents, builders and commercial clients, we understand that having the right paperwork isn't optional. We keep it organised so you don't have to chase us for it.
Not every tree needs to come down.
Sometimes it needs pruning. Sometimes it needs monitoring. Sometimes there's a genuine risk that needs to be dealt with.
Our job is to look at the tree, the site and what's around it and work out the safest and most practical option.
That means looking at things like the condition of the tree, where it is, what's underneath it, access, powerlines, buildings and what could happen if something went wrong.
Then we'll tell you what we think needs to be done.
No scare tactics. No pushing unnecessary work.
Just an honest assessment, the right equipment and a crew that knows what they're doing.
That's how we've built Tweed Coast Tree Surgeons: one job, one customer and one recommendation at a time.
Every claim here is verifiable, not a sticker. Ask and we'll send the paperwork.
Meet the crew
A small, named crew, not a roster of subbies you've never met. Meet the people who'll be turning up.
Owner & lead arborist · AQF Level 3
Answers the phone, does the site visit, runs the job. The one whose name is on every quote.
Climber
Up the tree when the cherry picker won't fit, rigging it down section by section. Named in the reviews for a reason.
Groundsperson & chipper operator
Runs the drop zone, the rigging on the ground and the chipper. The reason the site is spotless when we leave.
Groundsperson
Extra hands for the big jobs: hauling, raking, blowing down and keeping the work moving safely.
Bookings & customer care
Keeps the quotes, the calls and the SMS follow-ups moving so nothing slips through the cracks.
Proof, not promises
The things every arborist claims — the qualification, the cover, a trained crew on every job — shown here in the actual paperwork.
Straight talk
Casey's honest about who we're built for and who we're not. If you want it done properly, documented, and cleaned up, we're your crew. If you're chasing the cheapest cash job with no paperwork, we'll point you elsewhere with no hard feelings.
How we work
On the day we said, at the time we said. Your reviews will tell you that's not a slogan.
AQF Level 3 work, AS 4373 pruning, proper rigging, a SWMS where required.
Controlled lowering, careful drops, nothing crushed in the garden next door.
Raked, swept, blown. We leave it cleaner than we found it. Every time.
Where we work
Based in Bilambil Heights, we work across the Tweed Coast, Byron Shire and Southern Gold Coast: Bilambil Heights, Bilambil, Cobaki, Cobaki Lakes, Piggabeen, Carool, Duroby, Upper Duroby, Bungalora, Terranora, Banora Point, Tweed Heads West, Tweed Heads, Tweed Heads South, Fingal Head, Chinderah, Duranbah, Kingscliff, Cudgen, Kings Forest, Casuarina, Cabarita Beach, Bogangar, Pottsville, North Tumbulgum, Tumbulgum, Condong, Dulguigan, Dungay, Tomewin, Murwillumbah, South Murwillumbah, Byangum, Bray Park, Kielvale, Nunderi, Eviron, Farrants Hill, Crystal Creek, Glengarrie, Currumbin Valley, Currumbin Waters, Currumbin, Elanora, Tallebudgera, Tugun, Bilinga, Kirra, Coolangatta, Palm Beach, Burleigh Heads. That cross-border patch is exactly why we know both councils' rules cold.
Get in touch
Tweed Coast Tree Surgeons Pty Ltd
32 Broadwater Esplanade, Bilambil Heights NSW 2486
Mon–Fri 6AM–6PM · Sat–Sun 8AM–12PM
The fastest way to a real number is a quick chat. Phones are answered Mon–Fri 6AM–6PM, Sat–Sun 8AM–12PM.
After hours or storm emergency? Same number. Leave a voicemail or send photos by SMS.