Get a quote
Tell us about your tree
The fastest way to a real number is a quick chat. Call Casey, send the form, or text photos of the tree straight to the same number. No call-out fee, no quote fee, no pressure.
Talk to us
Quickest is a phone call
- Hours
- Mon–Fri 6AM–6PM
Sat–Sun 8AM–12PM - [email protected]
- Based in
- Bilambil Heights NSW 2486, covering the Tweed Coast and southern Gold Coast
After hours or a storm emergency? Same number. Leave a voicemail or text photos. Miss our call and you'll get an SMS back within 60 seconds.
Already a customer? Head to the client hub for your existing jobs.
Or send the details
Request a free site visit
Send through your tree and a few details on our online request form. It takes a couple of minutes, and Casey gets back to you within 4 hours in business hours.
Request a quote onlinePrefer to talk? Call 0474 250 832 or text photos of the tree straight to the same number. Miss our call and you'll get an SMS back within 60 seconds.
What happens next
From enquiry to a clean site
- 1
You get in touch by phone, this form, or an SMS with a couple of photos.
- 2
Casey gets back to you, usually within 4 hours in business hours.
- 3
Free site visit: we look at the tree, check access and powerlines, talk options.
- 4
Written quote with photos, a clear scope, and any council notes. Valid 30 days.
- 5
You say yes, we book you in, show up on time, do the work, clean up.
Straight answers
Before you call
How does your quoting process work?
Dead simple. You get in touch by phone, the form, or SMS. I aim to get back to you within 4 hours during business hours. I book a free site visit, look at the tree, check access and powerlines, and talk you through the options. Then you get a written quote with photos, a clear scope, and any council notes. The quote's valid for 30 days. Once you say yes, we book you in, show up on time, do the work, and clean up before we leave.
What areas do you cover?
The Tweed Coast and southern Gold Coast: Tweed Heads, Kingscliff, Cabarita, Pottsville, Bilambil Heights, the Northern Rivers, and across the border to Coolangatta, Tugun and Currumbin. Both sides of the NSW/QLD line, which is why we know both councils' rules.
We're based at Bilambil Heights and work roughly a 15 kilometre radius from there. That covers Banora Point, Terranora, Tweed Heads South and West, Chinderah, Tumbulgum, Fingal Head, Cudgen, Casuarina and Murwillumbah on the NSW side, and Kirra, Bilinga, Currumbin Waters, Elanora, Tallebudgera, Palm Beach and Burleigh Heads on the Queensland side.
The border matters more than people expect. Tweed Shire generally wants approval for local native trees 5 metres or taller, while the City of Gold Coast works off trees over 4 metres or 40cm girth. Same street, different rules — we'll tell you which set applies to your place.
What if I miss your call or you miss mine?
If we miss your call you'll get an SMS back within 60 seconds so you're never left wondering. You can also text photos of the tree straight to the same number, which honestly speeds the whole thing up.
The reason we run it that way: most of the day we're up a tree or running a chipper, and neither is a good time to answer a phone. The auto-text means you're not left guessing whether we got the message or whether you should ring someone else.
Photos help more than you'd think. A shot of the whole tree, one of the base, and one showing what's around it — fence, roof, powerlines, driveway access — is usually enough for a ballpark before anyone drives out. For anything urgent, say so in the text and we'll call you back as soon as we're on the ground.