For managers and agents
Tree work for strata, body corporate and agents
One reliable crew across your portfolio, documented properly, insured to $20M, and across both councils' rules. We make the tree side one less thing you have to chase.
Who we work with
Built for people managing more than one property
On managed property, a tree is an asset to protect and a liability to control. We treat it that way: assessed, documented, and handled so the risk sits with us, not your committee or your owner.
Body corporate
Common-property trees handled properly, with the council application lodged by the committee or its representative.
Strata managers
One reliable crew across your whole portfolio, documented and on time, so you're not chasing it.
Real estate agents
Pre-sale and pre-inspection tree work turned around fast, with photos and a paper trail.
Property managers
Ongoing maintenance, hazard reduction and storm-priority response across multiple addresses.
How it runs on managed property
One walk, one quote, one point of contact
Residential work is one tree and one owner standing next to you. Managed property is several trees, a committee, a budget cycle, and an owner who isn't on site. The process is built for that.
- 1
One walk, not tree by tree
We assess everything on the property in a single visit, free and with no call-out fee. You get one quote covering the lot, rather than a separate one each time somebody notices another branch.
- 2
A quote the committee can actually read
Fixed price, annotated site photos, an overhead map of the property, the scope and method in plain terms, and any council pathway flagged against the tree it applies to. Valid 30 days, and formatted to forward as is.
- 3
Council pathway identified before anyone commits
We tell you which trees need an application and which don't, on either side of the border, and write the scope in the terms council expects to see. The body corporate or its representative lodges it. That part stays with the owner and we say so up front.
- 4
Booked around the building, not around us
Two-person crew minimum on every job. Access, parking for the truck and chipper, and timing that suits residents get worked out before the day, so nobody finds out about a blocked driveway on the morning.
- 5
Documented for the file
Certificate of currency, a job-specific SWMS, our ABN, and photos of the work. Whatever the committee, the insurer, or the next manager needs in order to see what was done and who did it.
- 6
Storm work jumps the queue
Genuine hazards on managed property get same-day priority when it's safe to access. Made safe first, full clearance after, documented as we go so it's ready for the claim.
The paperwork
Everything your committee or file needs
- Registered NSW Government supplier (verify on buy.nsw)
- $20M public liability, certificate of currency on request
- Safe Work Method Statement for the job
- Written quotes with photos and clear scope
- Council pathway identified for common-property trees
- AQF Level 3 arborist, AQF Level 5 partner coordinated when needed
Why managers stay
Reliable is the whole point
The reason agents and strata managers keep our number is simple: we turn up when we say, we document the work, we handle the council side, and we leave the property cleaner than we found it. You forward the quote, we do the rest.
Strata enquiry
Tell us about your properties
Send a few details and Casey will get back to you personally, usually within 4 hours in business hours. Or call 0474 250 832 any time.
Straight answers
Strata questions
Do you work with strata and property managers?
Yes. We handle body corporate common-property trees, real estate pre-sale and pre-inspection work, and ongoing maintenance across multiple properties. We're reliable on timing, we document the work, and we deal with the council side so you don't have to chase it. Note that common-property trees always need a council application lodged by the body corporate or its representative.
The paperwork is usually what managers care about most: a certificate of currency for our $20M public liability, a job-specific SWMS, and a written fixed-price quote with photos of the trees in question, all of it available before anyone commits to a date.
For multi-property portfolios we'll quote the lot in one visit rather than trip by trip, which keeps the per-tree cost down and gives you a single document to take to the committee. If a tree needs a formal arborist report for a dispute or a DA, we coordinate that with an AQF Level 5 consulting arborist.
Can you provide insurance certificates and a SWMS?
Of course. We carry $20M public liability and can supply a certificate of currency and a Safe Work Method Statement for the job on request. Strata managers and agents need a paper trail, and we keep one as standard.
What we can put in front of a committee or an insurer: the certificate of currency, a job-specific SWMS, our ABN (22 675 810 885), and a written fixed-price quote with photos of the trees in question. If the work needs council approval, we'll flag which trees hit the threshold and what the application involves before anyone commits to a date.
We're AQF Level 3 qualified, and for anything needing a formal arborist report — a tree dispute, a development application, or a council submission — we coordinate that with an AQF Level 5 consulting arborist. Reports generally run $400 to $800 plus GST depending on scope.
Who lodges the council application for a common-property tree?
The owner does, which on common property means the body corporate or whoever it authorises to act for it. We don't lodge it for you, and we say that up front rather than letting you find out later.
What we do is the part that makes the application straightforward. We assess the tree, identify which pathway it falls under, and write the scope in the terms council expects to see, so the committee is submitting a documented proposal rather than a description of a problem.
The pathway itself depends on which side of the border the building sits on. Under Tweed Shire a protected tree needs an application regardless of size, and koala feed trees are always protected. On the Gold Coast some species come out under a self-assessable outcome instead, which is a different and much shorter process. We tell you which one applies before you take anything to the committee.
We manage buildings on both sides of the border. Can one crew cover them?
Yes, and that's the main reason managers with a split portfolio call us. We work Tweed Shire in NSW and City of Gold Coast in QLD, so a portfolio that straddles the border doesn't need two contractors, two sets of insurance certificates and two approval processes to keep track of.
The rules genuinely differ, which is the part that catches people out. Tweed Shire has no pest-species exemption and caps pruning on a protected tree at 20% of canopy in any two-year period, to AS 4373, by an AQF Level 3 arborist. The Gold Coast allows cocos palm, coral tree, cadaghi, slash pine and umbrella tree to be removed under a self-assessable outcome, but only with a documented Level 3 identification. Casey holds that qualification, so on those jobs the identification and the removal happen in one visit.
Same crew, same paperwork format, same phone number, whichever side the building is on.
Can you provide an arborist report for the committee or an insurer?
Here's the honest split. Casey holds AQF Level 3, which covers the climbing, rigging, removal and pruning work, and species identification. Formal consulting work is Level 5: written arborist reports, tree protection plans, and dangerous-tree determinations that council will act on.
For Level 5 work we bring in a consulting arborist we partner with and coordinate it as one project, so the committee deals with us rather than managing two contractors. On the Gold Coast that's also how an SO6 dangerous-tree determination gets signed, which lets a genuinely dangerous tree come down without a full application.
We could describe ourselves as offering arborist reports and leave the detail vague. We'd rather tell you exactly who holds which qualification, because a committee that discovers the gap halfway through an insurance dispute is not a committee that calls us again.
A tree has come down on one of our properties. How fast can you get there?
Genuine hazards get same-day priority when it's safe to access the site. In business hours you'll usually hear back within about four hours, and if we miss the call you'll get an SMS inside a minute so you're not left wondering.
On arrival we triage rather than starting at the nearest branch: what's an immediate danger to people or the building, and what can safely wait a day or two. Make-safe comes first, full removal and cleanup follow. Trees under tension, split trunks and hanging limbs get proper rigging, because those are the ones that hurt people when they're rushed.
Everything gets photographed and documented as we go, which matters when the work is going to an insurer. We worked the Cyclone Alfred cleanup across this corridor in 2025, so the volume situation after a big blow is familiar territory. We'll tell you honestly where you sit in the queue rather than promising a time we can't hold.
Do you need us to arrange access before you can quote?
Not to get started. Text photos of the tree to the same number you'd call, and we can usually tell you whether you're looking at a straightforward job, a council application, or something that needs a closer look. That's often enough for a manager to know what they're dealing with before raising it with a committee.
For a firm price we do want to walk the property, and that visit is free with no call-out fee. On managed property we'd rather assess everything in one walk than come back tree by tree, so you get a single quote covering the lot instead of a trickle of separate ones.
What comes back is a written fixed price with annotated site photos, an overhead map of the property, the scope and method, and any council pathway flagged. It's valid 30 days, which is usually enough to get it in front of a committee. No "from $" figures that move once work starts.
Managing a tricky tree across a portfolio?
The fastest way to a real number is a quick chat. Phones are answered Mon–Fri 6AM–6PM, Sat–Sun 8AM–12PM.
After hours or storm emergency? Same number. Leave a voicemail or send photos by SMS. Miss our call and you'll get an SMS back within 60 seconds.