Tweed Coast Tree Surgeons

For managers and agents

Tree work for strata, body corporate, property managers and agents

Managing trees across multiple properties can be a pain, especially when you've got residents, committees, owners, budgets and council requirements to deal with.

We make the tree side of it simple.

One reliable local crew, clear quotes, proper documentation and a point of contact who actually knows the job.

We're fully insured with $20 million public liability and work across the Tweed Coast, Byron Shire and Gold Coast.

Strata · Body Corporate · Property Managers · Real Estate · Builders · Commercial

Who we work with

Who we work with

Strata & body corporate

Common-property trees, pruning, removals, storm damage and ongoing maintenance. We'll assess the property, provide a clear scope and let you know if any council requirements need to be dealt with before work starts.

Property managers

From regular pruning and maintenance through to hazardous trees and storm response, we can look after multiple properties without you having to organise a different contractor every time.

Real estate agents

Pre-sale, pre-inspection and urgent tree work with photos, a clear scope and a straightforward quote you can pass straight on to the owner.

Builders & commercial clients

Tree removal, clearing, pruning and difficult access work with the crew, equipment and safety documentation to suit the job.

How it works

One visit, one quote, one point of contact

Managed properties can be more complicated than a normal residential job. There may be multiple trees, residents to work around, limited access and council requirements to consider. We keep the process simple.

  1. 1

    We inspect the property

    We come out and assess the trees, access, surrounding buildings and anything else that could affect the work.

    Where possible, we'll look at everything that needs attention during the same visit rather than making you organise multiple inspections.

  2. 2

    We provide a clear quote

    You'll receive a straightforward written quote with the scope of work clearly explained.

    We'll identify what we're recommending, what is included and anything that may require separate approval or specialist advice.

  3. 3

    We flag council requirements

    If a tree may require council approval or there are specific vegetation controls that apply, we'll let you know before work starts.

    Where specialist arborist advice or an AQF Level 5 assessment is required, we can coordinate this through our consulting arborist partner.

  4. 4

    We organise the job around the property

    We understand that managed properties have people living and working around them.

    We'll work with you to organise access, parking, resident notifications and timing before the crew arrives.

    We always have a minimum three-person crew on site, with extra crew or equipment brought in when the job requires it.

  5. 5

    We do the work and clean up properly

    The job isn't finished when the last branch hits the ground.

    We chip and remove green waste, clean up the work area and leave the property tidy.

  6. 6

    You get the paperwork

    We'll provide the documentation you need for your records, including photos, the completed scope of work and insurance documentation where required.

The paperwork

Properly documented from start to finish

For strata managers, property managers and commercial clients, we understand that doing the work is only part of the job. We can provide:

  • Registered NSW Government supplier (verify on buy.nsw)
  • $20 million public liability insurance
  • Certificate of currency on request
  • Safe Work Method Statements where required
  • Written quotes with clear scopes
  • Site and completion photos
  • ABN and business details
  • AQF Level 3 qualified arborists
  • AQF Level 5 consulting arborist support where required
  • Council requirements identified before work starts

Why managers use us

Reliable is the whole point

When you're managing someone else's property, you need contractors who turn up when they say they will, communicate properly and don't leave you chasing them for answers.

That's what we aim to provide.

You deal directly with Casey. We turn up with the right crew, do the work properly, document it and clean up before we leave.

No unnecessary runaround. No disappearing after the quote.

Just a reliable local arborist crew you can call when you need tree work looked after.

Storm damage and urgent work

When something goes wrong, we'll help get it sorted

Storms don't wait for committee meetings or maintenance schedules.

If a tree has come down on a common area, blocked access or created a genuine hazard, give us a call.

We'll assess the situation, prioritise the immediate risk where it's safe to access and work with you to get the property made safe and cleaned up.

We also understand that insurance claims often require photos, quotes and documentation, and we can provide these as part of the process.

Strata & property management enquiries

Looking for a reliable tree contractor?

Send us the details of the property and what you need done and we'll get back to you.

If you've got multiple properties, we'd also be happy to discuss looking after your tree work across the portfolio.

Call Casey on 0474 250 832 or request a free quote.

We'll be in touch fast. Prefer to talk? Call 0474 250 832.

Straight answers

Strata questions

Do you work with strata and property managers?

Yes. We handle body corporate common-property trees, real estate pre-sale and pre-inspection work, and ongoing maintenance across multiple properties. We're reliable on timing, we document the work, and we deal with the council side so you don't have to chase it. Note that common-property trees always need a council application lodged by the body corporate or its representative.

The paperwork is usually what managers care about most: a certificate of currency for our $20M public liability, a job-specific SWMS, and a written fixed-price quote with photos of the trees in question, all of it available before anyone commits to a date.

For multi-property portfolios we'll quote the lot in one visit rather than trip by trip, which keeps the per-tree cost down and gives you a single document to take to the committee. If a tree needs a formal arborist report for a dispute or a DA, we coordinate that with an AQF Level 5 consulting arborist.

Can you provide insurance certificates and a SWMS?

Of course. We carry $20M public liability and can supply a certificate of currency and a Safe Work Method Statement for the job on request. Strata managers and agents need a paper trail, and we keep one as standard.

What we can put in front of a committee or an insurer: the certificate of currency, a job-specific SWMS, our ABN (22 675 810 885), and a written fixed-price quote with photos of the trees in question. If the work needs council approval, we'll flag which trees hit the threshold and what the application involves before anyone commits to a date.

We're AQF Level 3 qualified, and for anything needing a formal arborist report — a tree dispute, a development application, or a council submission — we coordinate that with an AQF Level 5 consulting arborist.

Who lodges the council application for a common-property tree?

The owner does, which on common property means the body corporate or whoever it authorises to act for it. We don't lodge it for you, and we say that up front rather than letting you find out later.

What we do is the part that makes the application straightforward. We assess the tree, identify which pathway it falls under, and write the scope in the terms council expects to see, so the committee is submitting a documented proposal rather than a description of a problem.

The pathway itself depends on which side of the border the building sits on. Under Tweed Shire a protected tree needs an application regardless of size, and koala feed trees are always protected. On the Gold Coast some species come out under a self-assessable outcome instead, which is a different and much shorter process. We tell you which one applies before you take anything to the committee.

We manage buildings on both sides of the border. Can one crew cover them?

Yes, and that's the main reason managers with a split portfolio call us. We work Tweed Shire in NSW and City of Gold Coast in QLD, so a portfolio that straddles the border doesn't need two contractors, two sets of insurance certificates and two approval processes to keep track of.

The rules genuinely differ, which is the part that catches people out. Tweed Shire's pest-species exemptions work differently, and it caps pruning on a protected tree at 20% of canopy in any two-year period, to AS 4373, by an AQF Level 3 arborist. The Gold Coast allows cocos palm, coral tree, cadaghi, slash pine and umbrella tree to be removed under a self-assessable outcome, but only with a documented Level 3 identification. Casey holds that qualification, so on those jobs the identification and the removal happen in one visit.

Same crew, same paperwork format, same phone number, whichever side the building is on.

Can you provide an arborist report for the committee or an insurer?

Here's the honest split. Casey holds AQF Level 3, which covers the climbing, rigging, removal and pruning work, and species identification. Formal consulting work is Level 5: written arborist reports, tree protection plans, and dangerous-tree determinations that council will act on.

For Level 5 work we bring in a consulting arborist we partner with and coordinate it as one project, so the committee deals with us rather than managing two contractors. On the Gold Coast that's also how an SO6 dangerous-tree determination gets signed, which lets a genuinely dangerous tree come down without a full application.

We could describe ourselves as offering arborist reports and leave the detail vague. We'd rather tell you exactly who holds which qualification, because a committee that discovers the gap halfway through an insurance dispute is not a committee that calls us again.

A tree has come down on one of our properties. How fast can you get there?

Genuine hazards get same-day priority when it's safe to access the site. You'll hear back within 24 hours, and if it's urgent, call: storm hazards jump the queue.

On arrival we triage rather than starting at the nearest branch: what's an immediate danger to people or the building, and what can safely wait a day or two. Make-safe comes first, full removal and cleanup follow. Trees under tension, split trunks and hanging limbs get proper rigging, because those are the ones that hurt people when they're rushed.

Everything gets photographed and documented as we go, which matters when the work is going to an insurer. We worked the Cyclone Alfred cleanup across this corridor in 2025, so the volume situation after a big blow is familiar territory. We'll tell you honestly where you sit in the queue rather than promising a time we can't hold.

Do you need us to arrange access before you can quote?

Not to get started. Text photos of the tree to the same number you'd call, and we can usually tell you whether you're looking at a straightforward job, a council application, or something that needs a closer look. That's often enough for a manager to know what they're dealing with before raising it with a committee.

For a firm price we do want to walk the property, and that visit is free with no call-out fee. On managed property we'd rather assess everything in one walk than come back tree by tree, so you get a single quote covering the lot instead of a trickle of separate ones.

What comes back is a written fixed price with annotated site photos, an overhead map of the property, the scope and method, and any council pathway flagged. It's valid 30 days, which is usually enough to get it in front of a committee. No "from $" figures that move once work starts.

Managing a tricky tree across a portfolio?

The fastest way to a real number is a quick chat. Phones are answered Mon–Fri 6AM–6PM, Sat–Sun 8AM–12PM.

After hours or storm emergency? Same number. Leave a voicemail or send photos by SMS.